December 21, 2022 San Antonio, TX
Please be aware of recent reported phone calls and text scams appearing to be from your financial institution.
Here’s what you need to be aware of:
- The message or call may appear to come from a trusted source, such as your financial institution.
- The caller convinces the user to provide their personal information and online banking credentials, such as logins, passwords, and activation codes.
Here’s what you can do to protect yourself:
- Security Service will never initiate a call or text requesting your one-time passcode/activation code, online banking credentials, to include passwords, username, and account/personal information.
- Do not respond to texts from numbers you do not recognize.
- Do not click links inside potential spam messages.
- Change your passwords on a regular basis and avoid reusing the same password.
Security Service is committed to keeping your information safe. If at any time you are unsure of the validity of the message you have received, do not respond or click on the message. Please report to Reportphishing@ssfcu.org.