Survivor Assistance

We understand that this is a challenging time for you and your family in many ways. At Security Service Federal Credit Union, we are here to help simplify the process of settling the account(s) of your loved ones. Our Survivor Assistance team is here to answer any questions you may have. To get started, complete our Deceased Account Checklist below.

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All supporting documents can be uploaded utilizing the Deceased Account Checklist or can be sent individually by email, fax or mail.


Contact our Survivor Assistance Team
Monday-Friday from 8:30 AM - 5:30 PM

Security Service Federal Credit Union
Attn: Account Services Survivor Assistance
P.O. Box 691510
San Antonio, TX 78269-1510


For more information, please view the following guides: