Servicemembers Civil Relief Act (SCRA)

The Servicemember Civil Relief Act (SCRA) provides legal and financial protection to eligible active duty servicemembers. It includes benefits such as a 6% APR* interest rate cap and foreclosure protections. Review the eligibility requirements below.​​

 
Security Service Volunteer Corp

Who is Eligible?

  • All branches of the military (Army, Marine Corps, Navy, Air Force and Coast Guard)
  • Reservist called to active duty
  • National Guard with qualifying federal active service**
  • Commissioned officers of the Public Health Service in active service
  • Commissioned officers of the National Oceanic and Atmospheric Administration in active service

**National Guard may be eligible for SCRA when the service is authorized by the President or the Department of Defense in response to a federally funded and President-declared emergency that lasts for more than 30 consecutive days.

 

What Accounts are Eligible?

  • Consumer Loans
  • Mortgages
  • Personal line of credit
  • Credit cards
  • Business loans
  • Federal and privately funded education loans
  •  

    Your accounts may be eligible if established before entering active-duty status. Requests for benefits must be made no later than 180 days after your active-duty end date.

     

    How to Request Benefits

    Complete the Request for Servicemembers Civil Relief Act (SCRA) Benefits form online or complete the downloadable form below and submit it using one of the following options:

    Download printable form
    • Email at CLServicing@ssfcu.org
    • Fax at 210.476.4443.
    • Mail to Security Service Federal Credit Union
      Attn: Account Services
      15000 IH-10 West
      San Antonio, TX 78249,
    • In person at any Security Service Federal Credit Union location.

     

    Let us know how we can help!

    Call our dedicated military line at 1.866.809.6332.or visit a branch near you.

     

    At a Glance:

    Military Member Benefits


    Dedicated Military Line

    1.866.809.6332

    Call our dedicated military line and reach a live person.


    Expedited Direct Deposit

    Receive your military LES direct deposit 1-3 days before its set posting date.


    Mobile Banking

    Manage accounts, pay bills, and deposit checks from your mobile device.


    Free ATMs

    Access nearly 30,000 free ATMs across the U.S., Canada, and Mexico City.


    Shared Branching

    Conduct business at more than 5,000 nationwide credit union locations.

     


     

    *APR = Annual Percentage Rate.