Get 1-on-1 service to open accounts with Virtual Appointments
Open accounts and apply for loans in 30 minutes or less with 1-on-1 help from an expert service representative. No lines, no waiting on hold.
Follow these 3 Easy Steps:
Set up Your Appointment
Look Out for Your Appointment Email
Join Your Phone or Video Call
A virtual appointment is a 1-on-1 meeting with a trained expert to help you open accounts and apply for loans without any wait time. You choose whether you’d like to meet face-to-face with a video call or with a simple voice-only phone call.
Appointments are scheduled for 30 minutes but can take less than that.
If you selected a phone call, your representative will call you at your scheduled appointment time at the number you provided.
If you selected a video call, open any of your appointment emails to get a link to your meeting. When it's time for your appointment, simply click the join your appointment button.
If you're not sure what to bring, go to the appointment scheduler page. Click on the information icon next to your appointment type to see a list of items you will need.
Open your confirmation email and near the bottom you'll find a link that says change your appointment. Follow the steps to set up an appointment that works better for you.
No problem! Go to our appointment scheduler and set up an appointment that works better for you.
Both! You choose whether you’d like to meet face-to-face with a video call or with a simple voice-only phone call.
No, no download is needed. Video calls are web based, so all you need is an internet connection.
Membership eligibility required. Deposit products federally insured by NCUA. Loans subject to credit approval. Financing available for properties in Texas, Colorado or Utah. NMLS #458903